APG provides a unified card grading service across submission, order tracking, certificate lookup, and after-sales handling. The PC site, mobile mini app, and admin console share the same order, warehouse, grading, and certificate records.
After an order is submitted, package cards with the order number clearly attached. When exceptions such as missing cards, mismatched items, damaged packaging, or incomplete material appear, the system creates an internal task and shows replenishment requirements to the member.
Platform notices will be used for service scope, holiday schedules, grading standard changes, pricing updates, and system release notes.